When your product gets sold, you can schedule a pick up of the product from Elanic App. The product is picked from you and shipped directly to the buyer.
Schedule a Pickup
Once your product gets sold, when you open the app, you will find an option to schedule the pickup.
Schedule pick up dialog If you wish to do it later, you can do so by going to "Track Orders" from your profile menu.
Confirm products and address
Once you are on schedule pickup screen, select the products you want to schedule and confirm your pickup address.
Confirm Products and Address Select a date
Select a date within the available slots provided in the drop down menu.
Select date and time of pickup Please note that our logistics partners do not pickup or deliver on Sundays. Hence, we suggest you to schedule for a pick up anytime during Monday-Saturday
Confirm
Once you select a pickup date, we will forward the details to our logistics partners. On the selected date, our pickup executives will give you a call to confirm your availability and decide the time slot. Kindly keep the product ready for a seamless experience.
Note: In case you want to re-schedule or cancel a scheduled pickup, email us at reach@elanic.in