I just sold a product. What's next?

I just sold a product. What's next?

When your product gets sold, you can schedule a pick up of the product from Elanic App. The product is picked from you and shipped directly to the buyer. 
Schedule a Pickup
Once your product gets sold, when you open the app, you will find an option to schedule the pickup. 

Schedule pick up dialog
If you wish to do it later, you can do so by going to "Track Orders" from your profile menu. 

Confirm products and address
Once you are on schedule pickup screen, select the products you want to schedule and confirm your pickup address. 

Confirm Products and Address

Select a date
Select a date within the available slots provided in the drop down menu. 

Select date and time of pickup
Please note that our logistics partners do not pickup or deliver on Sundays. Hence, we suggest you to schedule for a pick up anytime during Monday-Saturday 
Confirm
Once you select a pickup date, we will forward the details to our logistics partners. On the selected date, our pickup executives will give you a call to confirm your availability and decide the time slot. Kindly keep the product ready for a seamless experience. 

Note: In case you want to re-schedule or cancel a scheduled pickup, email us at reach@elanic.in





    • Related Articles

    • I've sold a product through Direct Shipment. What happens next?

      Once your item is sold, pack your items and keep them ready for shipment. You need to schedule a pickup from the app- where you simply have to choose a pickup time slot which is convenient for you. After this, we send you the shipping labels via ...
    • I have just opted for Direct Shipment. Whats next?

      You can now list your items on Elanic and we will charge you Re.1 to get your product picked.  
    • I have received a seller failure notification. What next?

      A seller failure happens when the seller has been unable to fulfill the order. The reasons for receiving a seller failure notification could be any of these - Product not being available with the seller. Seller being unavailable for pickup. Product ...
    • I don't have the product I sold. What to do?

      If you do not possess a product that just got sold, immediately notify our customer care executives so that they can inform the Buyer. Also, please delete the listing immediately, so that it does not lead to further confusion. To avoid this, always ...
    • A product I sold was returned. What should I do?

      If your product has been returned, it may be due to any of the following reasons:  We have been unable to contact the Buyer. If the Buyer is unavailable, the sale stands canceled. In such a case, your product will be returned to you. Your product ...