Popular Articles
How do I return my order?
To return a product that is either ‘Damaged’, ‘Defective’ or ‘Not as Described’, just place a request for it on the app and then email us a picture of the damaged product within 48 working hours, else the case will be closed. You can place a return ...
Can I get an exchange for the product I have returned?
No, currently we do not have the option for exchanging your product for a different size or color. We can only refund the product value of your returned product.
How do I cancel an order?
Though an order has already been placed, you could still cancel it. Please note that cancellation is only possible till the seller schedules a pickup of the product. Step 1: Click on the menu icon on the top left hand corner of the app and then ...
How to use Elanic to sell?
To get started, click on the sell icon in the Elanic app. Click a neat picture of the product you wish to sell using the camera option or upload a picture of the product from your gallery. Select the category and fill in the important details like ...
Will I get a Refund to my bank account?
In case of successful returns, the refunds are processed to your method of payment. In case of Cash on Delivery / Credit Card / Debit Card / Net Banking / PayTM Wallet payment, the amount paid through these methods is refunded to you as Elanic ...