Do I need a facebook profile to login on Elanic?
No, it is not mandatory to login to Elanic via Facebook. You can sign up using your Google account. In case you wish to login with your Facebook profile, we guarantee you that your profile will remain confidential and nothing will be posted on your account by us. If you are an ios user you can also login using your email ID.
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I do not hold inventory of products. I need more time to procure them. Can I still sell on Elanic?
You can set the time you need to schedule pickup for an order, ranging from 3 days to as long as 11 days. This feature on Elanic is called 'Days to process an order' and can be updated from Edit profile -> Store. Here's a brief about this feature: ...
What are Elanic's Charges?
Elanic charges a simple commission of 15%. Elanic Commission structure: (12.71% of the Final Product price + GST on commission, which sums up to 15%). In addition to this Elanic charges a pickup fee based on the size of the package you are selling. ...
Staying Safe on Elanic
We deeply care about the safety, security, and satisfaction of buyers on our platform and hence we want to make sure that the buyers are aware of the fraudulent activity that happens. This article informs you about how you can shop safely on Elanic ...
What is Elanic helpline number?
Unfortunately, we do not have a phone number for customer support. However, you can write to us at reach@elanic.in and we'll be happy to help you in any way we can.
How do I reach Elanic customer care?
You can write to us at reach@elanic.in for any queries/ feedback about Elanic. Please note that we do not have any phone number for customer support.