Can I change the delivery address after placing the order?
No, you can't change your address after placing order. You have to cancel the order and place it again. In case you want to update any information or change your contact details, you can email us at reach@elanic.in for help.
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Can I change my communication email address?
Yes, it is possible for you to change your email address. Select the menu icon on the top left hand corner of the page. You will find a pencil icon given next to your username. Edit the email address and then click on the tick mark located on the ...
What should I do if my return is stuck at delivery issue?
In case your product is stuck at delivery, it may be due to multiple reasons like: Non availability during delivery attempt or Asked to deliver later. Your Mobile Not Reachable/Answered Your Address not found/ Bad Address You have rejected delivery ...
What happens in case buyer cancels/ refuses the order at delivery?
In case the buyer has refused to accept the delivery of the order, the consignment will be returned directly back to your address. Please be available to receive the product.
Can I change my username?
Yes, it is possible for you to change your username. Select the menu icon on the top left hand corner of the page. You will find a pencil icon given next to your username. Edit the username and then click on the tick mark located on the top right ...
Can I change the price of the product I listed?
Yes, it would be possible to change the price of your product. Step 1: Select the menu icon on the top left hand side of the page and click on "My Closet". Step 2: In your closet, you will find the product. Step 3: To edit any details of the ...