Can I keep my identity confidential on Elanic?
Yes, your identity remains confidential on our app. Whatever name you choose to give your account, other users will be able to view only that. They will not know your real name or identity if it is not revealed by you. However, we don't allow anonymous posting on our platform. You have to verify your phone number before you can start transacting on Elanic. This information is completely private and is never shared publicly.
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How do I keep my identity safe?
We aim to create a safe and friendly marketplace. To safeguard your identity, do not share your contact number, address and bank details with anybody on the app, even if you are asked to. Please refrain from communicating or meeting with users whom ...
Staying Safe on Elanic
We deeply care about the safety, security, and satisfaction of buyers on our platform and hence we want to make sure that the buyers are aware of the fraudulent activity that happens. This article informs you about how you can shop safely on Elanic ...
What are Elanic's Charges?
Elanic charges a simple commission of 15%. Elanic Commission structure: (12.71% of the Final Product price + GST on commission, which sums up to 15%). In addition to this Elanic charges a pickup fee based on the size of the package you are selling. ...
What is Elanic helpline number?
Unfortunately, we do not have a phone number for customer support. However, you can write to us at reach@elanic.in and we'll be happy to help you in any way we can.
How do I reach Elanic customer care?
You can write to us at reach@elanic.in for any queries/ feedback about Elanic. Please note that we do not have any phone number for customer support.