Can I return part of my order?
No, you can not return part of your order. If your order is a combo of different products, we request you to confirm details about all the products in combo with the Seller before placing the order.
Related Articles
Who is a Preferred Seller?
A preferred seller is a person who is a part of the most valuable sellers on Elanic. Multiple factors are taken into account for determining which seller will be a part of the preferred seller list. Below are some of the key parameters: Product ...
When will the Sales Partner be able to encash their non-promo credits that they receive as a part of the Elanic Sales Partner Program?
The Sales Partner will be able to transfer their non-promo credits received as a part of the Elanic Sales Partner Program to their bank account once they have received a minimum of 100 non-promo credits in their Elanic Wallet.
Will I be charged if a buyer returns my product?
Seller Policy - Returns. Starting 18th February 2018, the sellers will be charged a part of the return cost if the reason for returns is wrong/ damaged/ defective/ expired product. Elanic will be bearing the charges in case of any return that has ...
I want to cancel my order.
Though an order has already been placed, you could still cancel it. Step 1: Click on the menu icon on the top left hand corner of the app and then click on "Track Order". Step 2: Once the order page opens, you can click on "Cancel Order" ...
I want to return my order.
We offer hassle free returns for our users. Once the product is delivered to your doorstep, you will have three days to return the item. If you find that the product is damaged or does not match the description provided by the Seller, you have the ...