The delivery/pickup guy contacts me even after his work is done. What should I do?
We respect all forms of privacy of our users and hence our logistic partners have strict communication protocols with our customers. If you are getting any form of communication, i.e. Texts, Whats app or Phone calls from our partners staff, please get in touch with us and we will pursue this matter seriously with the said logistics provider.
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What are the pickup procedures?
Pickups will be done by an Executive from out logistics partner between 10 am - 8 pm on the scheduled date. For any pickup related issues please mail at reach@elanic.in. At the time of pickup please ask FE to scan the product in front of you on his ...
What should I do if my return is stuck at delivery issue?
In case your product is stuck at delivery, it may be due to multiple reasons like: Non availability during delivery attempt or Asked to deliver later. Your Mobile Not Reachable/Answered Your Address not found/ Bad Address You have rejected delivery ...
What are the pickup charges?
The pickup charges for all your products will vary as per the category of your listing. For details on the pickup charges as per the category, please check the link below. FULL-SERVICE PICKUP CHARGES
What is the pickup process?
Once you request a return, a pickup will be scheduled the next day in case the return reason is clear. Once pickup is scheduled, pickup executive from our logistics partner will come and pick up the product from you. Please hand over the product ...
What are the pickup charges?
The pickup charges for all your products will vary as per the category of your listing. For details on the pickup charges as per the category, please check the link below. DIRECT SHIPMENT PICKUP CHARGES