When are returns not possible?
Returns are approved only if requested within the 72 hour return period. Return period is calculated from the time of delivery to your doorstep. If in case you are unable to request a return through the app, do feel free to request a return by emailing us at reach@elanic.in. Please include the Order ID and reason for returning the product in your email.
Related Articles
Will I be charged if a buyer returns my product?
Seller Policy - Returns. Starting 18th February 2018, the sellers will be charged a part of the return cost if the reason for returns is wrong/ damaged/ defective/ expired product. Elanic will be bearing the charges in case of any return that has ...
Can I refuse to accept returns?
Our Guidelines state that Sellers are required to accept returns if the item is damaged or not as described in the listing. We see Sellers saying No Cancellation, No Returns in their listings. The Returns and Cancellation policy is decided solely by ...